Featured Properties

  
 
 
 
  
 
5.0
 
5.0
 
Top Rated Service 
 
 
 Verified by Trustindex  
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 Posted on Google  
 
  
 
 
 Tarek Hamdani 
 
31 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I had the pleasure of working with Omar and Jadd at Citadel to secure my interstate investment property, and I couldn’t be more impressed with their service. From the very beginning, they were proactive, knowledgeable, and incredibly supportive throughout the entire process. Their expertise in the market and clear communication made everything seamless and stress-free. I highly recommend Citadel – Omar and Jadd went above and beyond, and I’m thrilled with the result.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Taylar Stephens 
 
15 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently worked with Jadd and Omar from Oma Citadel Agency on a property purchase and had a great experience. They were friendly, professional and always a step ahead throughout the process.

Their communication was efficient, their insights were valuable and they made the entire journey smooth and stress free for all parties involved.
A very proactive and effective buyers advocacy service.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Abz A 
 
20 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Best people to deal with. They helped me buy my first investment property. Extremely happy with the results. Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Nasrine Lazkani 
 
29 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Our experience with Citadel for a swift property review was nothing short of exceptional. Recognizing our urgency, they promptly scheduled a comprehensive review of the house we were eyeing. They arrived punctually, armed with vital information about the property and its surroundings. Their transparent communication and insightful guidance on both positives and potential concerns demonstrated a deep understanding of the real estate market.
What set Citadel apart was their personalized approach. They tailored their insights to our needs, making the review not only informative but also enjoyable. I highly recommend Citadel to any young couple seeking to better understand the value of a given home. Their commitment to excellence and client satisfaction truly make them stand out. If you want a quick, informed decision on your property, trust Citadel. Thanks again Jadd + team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bilal Dennaoui 
 
22 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Navigating property purchases while juggling a busy schedule can be overwhelming, but working with Citadel Agency has made the entire process straightforward and stress-free. Their team took the lead from day one, providing expert advice, handling the details, and ensuring every step moved forward smoothly.

I especially want to acknowledge Jad, whose support during my second property purchase was outstanding. He was proactive, knowledgeable, and genuinely committed to achieving the best possible outcome. His guidance gave me real confidence throughout the process.

What sets Citadel apart is their deep understanding of the market and their ability to manage everything with minimal input from me — exactly what I needed. They’ve consistently had my best interests at heart and delivered results that speak for themselves.

If you’re looking for a team that combines professionalism, insight, and real care for their clients, I couldn’t recommend Citadel Agency more highly.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Samih Ladkani 
 
31 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve worked and dealt with Jadd, Omar and the Citadel team for a while and their knowledge of the property market is honestly next level. Every conversation comes with genuine insight, strong market knowledge and a perspective you don’t get from everyone else in the industry. They really know their stuff and are always generous with their advice. Couldn’t recommend them highly enough!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Osman Ali 
 
26 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Professional, thorough and fast. The team at Citadel helped me secure an absolute gem of an investment 6 months ago. I’ve gotten a reevaluation and the property has appreciated in value by over 10%. Can’t thank you guys enough!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cheryl Kaur 
 
10 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
We recently settled an investment property through them and couldn’t be happier with the result. It was an off-market purchase that perfectly aligned with our goals — great yield, strong location, and excellent value.

Jadd went above and beyond to negotiate a generous discount on the property management fee, which added even more value to the experience. The entire team was professional, responsive, and genuinely committed to delivering the best outcome.

Highly recommend Citadel to anyone looking to build wealth through property with the support of a knowledgeable and proactive team.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Paul Formica 
 
25 July 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Citadel Agency has been an absolute pleasure. As a finance adviser, I truly appreciate their professionalism, deep market knowledge, and genuine care for their clients. Their approach to property research and investment strategy is both thorough and insightful, giving clients (and me) total confidence in every purchase. What really sets them apart is how friendly and approachable they are — smart advice, without the ego. I wouldn’t hesitate to recommend Citadel to anyone looking to secure a high-quality investment property.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 George Aprim 
 
25 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Citadel Agency’s process is tight. Everything is documented, structured, and backed by real data and no guesswork. As an investor based outside Victoria, I needed sharp execution and local expertise. They delivered both. What I valued most was their ability to break down each option analytically,  cap rates, projected yields,market conditions all covered. Their negotiation was clinical and effective, saving us real dollars. If you want a buyers agent that’s more than just a middleman, Citadel brings real strategic value. Shoutout to Jadd — razor-sharp and on the ball throughout.