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5.0
5.0Top Rated ServiceVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read morePosted on Google![]()
Imad22 August 2024Trustindex verifies that the original source of the review is Google.
I had the pleasure of working with Jadd as a buyers agent and I would highly recommend him to anyone looking for a trustworthy and hardworking agent.Posted on Google![]()
Zac Tyrell21 July 2025Trustindex verifies that the original source of the review is Google.
Great to work with.Posted on Google![]()
Haitham Ataish12 May 2025Trustindex verifies that the original source of the review is Google.
Omar is the man! Made the whole process smooth and easy! Highly recommendPosted on Google![]()
Yusuf Yamanyilmaz15 July 2024Trustindex verifies that the original source of the review is Google.
Jadd is an absolute professional, and his knowledge truly made my experience with the Citadel Agency second to none. Any question or confusion I had, Jadd was able to break it down in such an articulate way. Citadel Agency made my investment journey feel like a walk in the park. If you're looking for a top-tier property agency that delivers real results, look no further. Highly recommended!Posted on Google![]()
osman27 May 2024Trustindex verifies that the original source of the review is Google.
I used Jadd for the purchase of an interstate investment property. I was initially a bit hesitant purchasing interstate but Jadd made the whole experience seamless and I don’t regret it at all. He has great connections on the ground in order to find the best properties for his clients. He explained things quite well and his research was very thorough. When the time came to buy a property, he used his connections and negotiation skills to put my application first and I was able to successfully buy the property in a hot market. Would highly recommendPosted on Google![]()
Rabia Yigit16 July 2025Trustindex verifies that the original source of the review is Google.
I reached out to Omar from Citadel Agency for help with buying a property interstate, and I’m so glad I did. From the beginning, they made the entire process feel straightforward, even though I was unfamiliar with the area and buying remotely. They gave clear, well-researched advice on the local market, walked me through the key risks, and broke down everything I needed to know about buying in a different state. From legal requirements to rental demand and ongoing costs. Their level of detail and transparency gave me real peace of mind. I didn’t feel like I was being sold to — I felt like I had an experienced guide helping me make the right call. Highly recommend for anyone navigating an interstate purchase.Posted on Google![]()
Daisy Richardson28 August 2026Trustindex verifies that the original source of the review is Google.
The agents at Citadel are a dream to deal with, friendly, knowledgeable, dedicated and trustworthy. They take the time to get to know their clients and their needs, so you never feel like just another number.Posted on Google![]()
Bernard Abou-Saba15 April 2025Trustindex verifies that the original source of the review is Google.
I have had the pleasure of dealing with Jad and Omar from Citadel Agency as our buyers’ agents for over 2 years, and the experience is always nothing short of exceptional. They are professional, responsive, and incredibly knowledgeable about the market. They took the time to truly understand our clients goals and gave us honest advice, and went above and beyond to secure the right property. Their negotiation skills, attention to detail, and client-first approach made the entire process smooth and stress-free. Our clients feel well supported and well-informed every step of the way. Highly recommend Jad and Omar to anyone looking for dedicated and trustworthy buyers’ agents!Posted on Google![]()
Justin Dredge28 January 2025Trustindex verifies that the original source of the review is Google.
AN excellent, thorough and professional outfit with the clients needs at the forefront. As a client, I felt valued and and heard in regards to my requests & they were followed through with an achievement mindset. In regards to property location, area knowledge and timely feedback, Citadel was a perfect match IOT achieve an investment property match. A very high benchmark and highly recommeded for individuals looking for property purchases, both commercial and private, live in or for investment purposes.Posted on Google![]()
Ez Anth25 June 2025Trustindex verifies that the original source of the review is Google.
Citadel’s process is unmatched. As an interstate investor, I needed eyes and ears on the ground and they delivered. Their attention to detail, suburb-level insights, and negotiation strength gave me complete confidence. What really stood out was their transparency and structured communication. I’ve worked with other agents before, but Citadel plays in a different league. Omar and Jadd, you guys crushed it. Highly recommend.
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