Buyers Agent Australia for Strategic Property Investment

  
 
 
 
  
 
5.0
 
5.0
 
Top Rated Service
 
 
 Verified by Trustindex  
 
Top Rated Service
 
 
 5.0 Excellent rating Last 12 months 
 
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 Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Fil 
 
4 August 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
A huge thank you to Jadd and Omar from Citadel Agency for their support throughout the entire purchase process. From the start, your guidance made all the difference — especially your detailed assessment of the property's condition, your honest advice, and the way you broke everything down so clearly.

The market analysis you provided gave us real confidence in the decision, and you helped us navigate each step of the buying process without any confusion or pressure. It was never about pushing a deal, it was about making sure the right decision was made.

We felt informed, supported, and in control the whole way through. Can’t thank you both enough.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carla Wilson-Biguzas 
 
7 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Citadel is an amazing experience! I cannot express how my time has been with citadel and the life lessons they have taught me. Citadel have allowed me to understand what I am capable of achieving and what doors investing at a young age can offer. Citadel have altered my perspective on property and investing and I cannot thank them enough. Omar and Jadd are amazing at their job , they listen and acknowledge how you may be feeling especially when it can be an overwhelming experience as a first time buyer. My partner and I cannot recommend citadel enough and cannot wait to see what is in store for us.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 nicola Bowers 
 
22 May 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with Jadd has been one of the most rewarding parts of growing my property management business in Townsville. He consistently brings me high-quality investment properties to manage, and I can honestly say he has played a huge role in the growth of my portfolio and success.

What makes him stand out is not just his extensive knowledge and professionalism, but his genuine passion for what he does. He’s incredibly friendly, down-to-earth, and always goes above and beyond for his clients. Every interaction is smooth, well-communicated, and backed by solid expertise and care. You never feel like just another transaction—he truly cares about long-term outcomes and building strong relationships.

If you’re looking for someone who is not only educated and professional, but also a joy to work alongside, I can’t recommend Jadd highly enough. He’s exactly the kind of person you want on your property journey—trustworthy, dedicated, and always delivering.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lucas 
 
5 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Jadd and the team at Citadel certainly know their stuff. I've engaged regularly with numerous buyers agents however Jadd is the only one that has been able to clearly communicate a data driven approach to the investment property process and leave you feeling confident you're in great hands, rather than a sales team. He was able to negotiate an off-market opportunity which has already seen significate growth in value and I know he'll be the first person I contact when looking for other opportunities in the market. Jadd has excellent communication and follow up processes as well as a commitment to the whole journey rather than taking off as soon as a property is found. Citadel were committed and were fully engaged beyond the property being tenanted. Not only does Citadel save time and money, they generate real value.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 ravi ankam 
 
20 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a fantastic experience with Citadel Agency Melbourne as a buyers agent! From the very first interaction, Jadd & Omer were professional, responsive, and genuinely invested in helping me find the right property.

They took the time to understand exactly what I was looking for and offered clear, strategic advice throughout the entire process. Their knowledge of the market and access to off-market opportunities made a real difference, and I always felt confident I was making informed decisions.

What really stood out was their attention to detail and commitment to securing the best possible outcome. Communication was seamless, and they went above and beyond to make what can be a stressful process feel smooth and manageable.

If you’re looking for a trustworthy and knowledgeable buyers agent in Melbourne, I’d highly recommend Citadel Agency Melbourne. I wouldn’t hesitate to work with them again!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Azem Ozcagli 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Had a fantastic experience working with Jadd, Omar and the entire team at Citadel Agency. As a buyers agency, they took the time to properly understand what we were after and made the whole process feel far less overwhelming than searching on our own. Their market knowledge was excellent, they knew which properties were genuinely worth pursuing and weren't afraid to tell us when something wasn't right for us, which we really valued. Communication throughout was clear and prompt, and we always felt like we were in good hands during negotiations. Couldn't recommend them highly enough for anyone looking to buy property in a competitive market.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Victor Chew 
 
8 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Jaad is an exceptional buyer's agent with a deep knowledge of the property market and top class customer service. He provided great insight into the Melbourne and Perth markets and was generous with his time to provide all advice I was after !
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justin Dredge 
 
28 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
AN excellent, thorough and professional outfit with the clients needs at the forefront. As a client, I felt valued and and heard in regards to my requests & they were followed through with an achievement mindset. In regards to property location, area knowledge and timely feedback, Citadel was a perfect match IOT achieve an investment property match. A very high benchmark and highly recommeded for individuals looking for property purchases, both commercial and private, live in or for investment purposes.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rahi Shakerian 
 
18 January 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
We used Citadel for guidance on investment property purchase. Their analytics data was much better than what I've seen from real estate agents and it was backed up with comparable property sales. They gave me a demographic overview for the suburb and the potential renters - that was gold. They were prompt and their info is easy to understand. Very happy with the service
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ty Jeffrey 
 
13 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Great people to work with, knowledgeable, professional and efficient. I would highly recommend!