About Citadel Agency

Buyers agents built for property investors

We are not just buyers agents, we are your strategic partners in building wealth through property. Citadel Agency is a licensed, data-led buyers agency led by co-founders Jadd Chahal and Omar De Guise, helping investors across Australia from first-time buyers to experienced portfolio builders.

Jadd Chahal
Omar De Guise
Marshall Smith
Kathy De Guise
James Holcombe
5.0 · 148 Google reviews
$165M+in property transactions
21.9%average growth on client results
88%bought off market or pre market
5.0from 148 Google reviews
Why we exist

To help ambitious Australians build wealth faster through smart, strategic property investing.

Why investors choose us

What makes Citadel different

Investor focused

We work only with investors, so every suburb, property and decision is judged on capital growth, rental yield and your long-term portfolio.

Nationwide reach, local precision

Melbourne, Sydney, Brisbane, Adelaide or a regional centre, our team pairs on-the-ground checks with deep market data.

Tech-driven sourcing

We combine people with our own research tools to find off market deals, analyse suburbs and project long-term returns clearly.

Pressure-tested deals

Every property is tested against our 300 point investor checklist. Out of every 100 we look at, we say no to 95.

OUR DATA-DRIVEN APPROACH

Built on data, not guesswork

Every purchase starts with research, not a hunch. Our research team scores markets and suburbs on the numbers before we look at a single property, so every recommendation we make can be explained. We analyse:

  • Suburb-level growth trends across Australia
  • Rental demand, vacancy rates and tenant behaviour
  • Infrastructure projects and future development plans
  • Supply pipelines and market timing indicators
  • Risk factors that could affect long-term performance
OUR RESEARCH
Jadd Chahal
HEAD OF RESEARCH

Jadd Chahal, co-founder and head of research

Jadd leads the research behind every Citadel purchase. Before co-founding Citadel Agency he was a strategy and analytics manager for some of Australia's biggest brands, managing portfolios for billion-dollar companies. He holds a Bachelor of Science majoring in statistics and a Masters in Marketing Management.

BSc, majoring in StatisticsMasters in Marketing ManagementAnalytics for billion-dollar brands
Meet the team

The people behind your purchase

Jadd Chahal
Jadd ChahalCo-founder and head of research
Omar De Guise
Omar De GuiseCo-founder, head of sales and marketing
Marshall Smith
Marshall SmithBuyers agent
James Holcombe
James HolcombeProperty acquisition specialist
Kathy De Guise
Kathy De GuiseClient success manager
Jadd Chahal
JaddOmarMarshallJames

Jadd Chahal

Co-founder and head of research

Jadd was previously a strategy and analytics manager for some of Australia's biggest and best known brands, managing portfolios for billion-dollar companies. He holds a Bachelor of Science majoring in statistics and a Masters in Marketing Management, and leads the research behind every Citadel purchase. A husband and father, he spends his spare time on property market statistics and teaching Brazilian Jiu Jitsu to his kids.

Who we help

Built for every stage of investing

Busy professionals

You know property builds wealth but do not have the time to research, inspect and negotiate. We do the legwork and keep you in the loop.

First-time investors

Clear steps, plain answers and a strategy that fits your borrowing, so your first investment is a confident one.

Seasoned investors

Growing a portfolio across states? We find the next property that fits your numbers and your plan.

Awards and memberships

Recognised by the industry

Quality Business Awards 2026, winner
Quality Business Awards 2026, winner
Australian Small Business Champion Awards 2026, finalist
Australian Small Business Champion Awards 2026, finalist
Local Business Awards, finalist, North West Melbourne
Local Business Awards, finalist, North West Melbourne
Property Investment Professionals of Australia
Property Investment Professionals of Australia
Statistical Society of Australia
Statistical Society of Australia
Gameplans certified
Gameplans certified
Zapiio
Zapiio
FAQ

About Citadel Agency

Who owns Citadel Agency?

Citadel Agency was co-founded by Jadd Chahal and Omar De Guise, who lead its in-house sourcing and research team.

Is Citadel Agency a licensed buyers agent?

Yes. Citadel Agency is a licensed estate agent, licence number 092247L.

Where is Citadel Agency based?

Our office is at Suite G9/84 Hotham St, Preston VIC 3072, and we buy investment property across Australia.

Who does Citadel Agency work with?

Property investors: busy professionals, first-time investors and experienced portfolio builders.