Citadel Calculators Cashflow Investment Tool

  
 
 
 
  
 
5.0
 
5.0
 
Top Rated Service
 
 
 Verified by Trustindex  
 
Top Rated Service
 
 
 5.0 Excellent rating Last 12 months 
 
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 Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lucas 
 
5 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Jadd and the team at Citadel certainly know their stuff. I've engaged regularly with numerous buyers agents however Jadd is the only one that has been able to clearly communicate a data driven approach to the investment property process and leave you feeling confident you're in great hands, rather than a sales team. He was able to negotiate an off-market opportunity which has already seen significate growth in value and I know he'll be the first person I contact when looking for other opportunities in the market. Jadd has excellent communication and follow up processes as well as a commitment to the whole journey rather than taking off as soon as a property is found. Citadel were committed and were fully engaged beyond the property being tenanted. Not only does Citadel save time and money, they generate real value.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Bernard Abou-Saba 
 
15 April 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I have had the pleasure of dealing with Jad and Omar from Citadel Agency as our buyers’ agents for over 2 years, and the experience is always nothing short of exceptional.

They are professional, responsive, and incredibly knowledgeable about the market. They took the time to truly understand our clients goals and gave us honest advice, and went above and beyond to secure the right property.

Their negotiation skills, attention to detail, and client-first approach made the entire process smooth and stress-free. Our clients feel well supported and well-informed every step of the way.

Highly recommend Jad and Omar to anyone looking for dedicated and trustworthy buyers’ agents!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 M I 
 
18 December 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a great experience with Citadel Agency in Melbourne and can confidently recommend them. Omar and Jadd were incredible in helping me secure my first investment property in Queensland.

With so many buyers agents out there, it can be hard to know who to trust, but from the very first phone call I felt comfortable. There was no pushy sales pitch, just honest conversations, clear advice, and full transparency around fees.

Most importantly, they delivered exactly what they said they would. Omar and Jadd took the time to understand my goals and guided me through every step of the process. They made what could have been a stressful experience feel straightforward and well managed.

Their knowledge, professionalism, and genuine care really stood out. I’m very happy with the result and wouldn’t hesitate to work with Citadel Agency again or recommend them to others.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 mahmoud badra 
 
11 June 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
As a builder working in the development and renovation space, it’s rare to find a buyers agency as sharp, structured, and trustworthy as Citadel Agency.

We engaged Omar and Jadd to help us identify development sites and renovation opportunities — and they delivered above and beyond. Their process is crystal clear, their research is backed by solid data, and most importantly — their word is their bond.

From the first property brief to securing the deal, everything was handled with precision and transparency. It's clear they treat every deal like it’s their own, and that level of integrity is hard to come by in this industry.

Highly recommend Citadel Agency to any serious developer or builder looking for an edge in the market.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 sideekah copeland 
 
26 February 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently worked with Omar from Citadel Agency and had a fantastic experience. His communication was clear, professional, and consistently prompt throughout the entire process. The services provided were outstanding, and everything was handled seamlessly.

I highly recommend the team ant Citadel Agency and would definitely use their services again!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Melly B 
 
29 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
My experience with Citadel was incredibly positive, supportive and helpful. I can’t fault their service and extensive knowledge they hold. Thank you for everything, my family and I are so grateful!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carla Wilson-Biguzas 
 
7 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Citadel is an amazing experience! I cannot express how my time has been with citadel and the life lessons they have taught me. Citadel have allowed me to understand what I am capable of achieving and what doors investing at a young age can offer. Citadel have altered my perspective on property and investing and I cannot thank them enough. Omar and Jadd are amazing at their job , they listen and acknowledge how you may be feeling especially when it can be an overwhelming experience as a first time buyer. My partner and I cannot recommend citadel enough and cannot wait to see what is in store for us.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Lochie Reid 
 
28 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I’ve had excellent dealings with Jadd and many other staff members at Citadel. Highly recommended.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 O A 
 
8 April 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a really positive experience working with Citadel Agency and would happily recommend them to anyone looking to get into the property market.

Omar and Jadd were fantastic throughout the entire process of securing my first investment property. From the beginning, everything felt straightforward and genuine. There was no pressure, just clear communication and honest guidance.

They really took the time to understand what I was trying to achieve and made sure I felt confident at every stage. What stood out most was how transparent and reliable they were, they followed through on everything they said.

Overall, the whole experience felt smooth and well-handled, which made a big difference. I’m very happy with the outcome and wouldn’t hesitate to work with them again in the future.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Afshin 
 
4 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience with Citadel Property Agency, especially thanks to Jadd. He is incredibly supportive, knowledgeable, and an attentive listener. Jadd truly understands your needs and provides accurate and valuable information. His analytical skills in the Australian property market are impressive. I highly recommend Citadel Property Agency. The first step to building a successful portfolio is having the right advice and an experienced team on your side, and that's exactly what I got from Citadel.