FAQBefore you get in touch
Is the first call free?+
Yes. The first strategy call is free and there is no obligation. We look at your budget, borrowing and goals and tell you honestly whether we can help.
Do you only buy in Melbourne?+
No. Our office is in Preston, Victoria, but we buy for investors Australia wide, including Queensland, Tasmania, South Australia and regional Victoria. You can see recent purchases on our results page.
Do I need finance pre-approval before I call?+
No. Many clients call us before they are pre-approved. If you need finance, we can introduce you to investor-focused mortgage brokers we work with.
Can I meet you in person?+
Yes. You can meet the team at our office at Suite 106/84 Hotham St, Preston VIC 3072, or we can talk by phone or video call, whichever suits you.
Is Citadel Agency licensed?+
Yes. Citadel Agency is a licensed buyers agency in Victoria, estate agent licence 092247L, and our team are PIPA members.