Buyers agent Mackay

Mackay buyers agent for property investors

5.0 from 148 Google reviews

A buyers agent in Mackay is a licensed agent who acts only for the buyer, never the seller. Citadel Agency is a buyers agency based in Preston, Victoria, that helps investors buy in Mackay and across Australia, with suburb research, on and off market sourcing, due diligence and negotiation through to settlement.

Licence 092247L$165M+ in deals transacted
21.9% average growth on client results5.3% average gross rental yield88% bought off or pre market$165M+ in deals transacted
The role

What does a buyers agent in Mackay do?

Consumer Affairs Victoria describes a buyer’s agent as a licensed estate agent who, for a fee, acts for a buyer instead of a seller. A selling agent works for the vendor. We work only for you: we find and shortlist properties, look at ones that are never advertised, check each one, and negotiate or bid at auction for you.

Citadel Agency was founded by Omar De Guise and Jadd Chahal. Every purchase is backed by our own suburb research, so your Mackay decision is made on evidence, not on a sales pitch.

Source: Consumer Affairs Victoria. Check any agent on the public register.

Five questions to ask any buyers agent
  1. Are you licensed, and what is your licence number?
  2. Do you ever act for sellers?
  3. Do you receive rebates or commissions from anyone other than me?
  4. What happens if we do not find a property?
  5. Can I read the buyer’s agency authority before I commit?
Ask us on a free call

Where is Mackay?

Mackay covers the Mackay council area. The orange outline on the map shows the boundary.

COUNCIL AREA

Mackay

LAND AREA

7,613 km²

Boundary: Australian Bureau of Statistics, ASGS 2021 (CC BY 4.0). Map data © OpenStreetMap contributors.

Mackay property market

What investors should know about Mackay

Key facts: Mackay for property investors

Population129.3K people in the Mackay Regional Council area in June 2025 (grew 0.9% that year, ABS)
Projection150.7K projected for 2046 (Queensland Government projection, 2025 edition, medium series)
Of occupied homes are rented28.6% (12,269 rented dwellings, ABS 2021 Census)
Major projectsMackay Base Hospital expansion (planning); Mackay Port Access, Stage 1 (planning); Housing infrastructure, Mackay and Sarina (funded)
GovernmentQueensland is led by Premier David Crisafulli (LNP).
Latest rule changesRent increase limit and bidding ban (6 June 2024); Bond cap and minimum standards (30 Sep 2024); Rental applications and privacy (1 May 2025)
Citadel purchases hereNone published yet. See our results across Australia

How fast is Mackay’s population growing?

129.3Kpeople in the Mackay Regional Council area in June 2025grew 0.9% that year, ABS
150.7Kprojected for 2046Queensland Government projection, 2025 edition, medium series
28.6%of occupied homes are rented12,269 rented dwellings, ABS 2021 Census

What infrastructure is being built in Mackay?

  • Planning
    Mackay Base Hospital expansionStage 1 adds at least 128 overnight beds, a bigger emergency department, more operating theatres, a birth centre, a rooftop helipad and more than 1,000 car parks. The masterplan was released in August 2026, main works start in 2027 and Stage 1 is due by 2030.
    Source ↗
  • Planning
    Mackay Port Access, Stage 1A $350 million, 9.5 km two lane road from the Bruce Highway at Glenella to the Port of Mackay, funded $280 million federal and $70 million state. Construction timing will be set once the business case is finished.
    Source ↗
  • Funded
    Housing infrastructure, Mackay and SarinaIn October 2026 the state committed $12.1 million to upgrade the Nebo Road Water Treatment Plant, unlocking more than 6,350 homes, and $32.4 million for roads and services at Sarina. That brings Residential Activation Fund grants across Mackay, Sarina, Marian, Mirani, Beaconsfield and Rural View to more than $70 million.
    Source ↗
  • 2027
    Bruce Highway, Farleigh Habana Road intersectionA crash hotspot north of Mackay to be widened and reconfigured under the $9 billion Bruce Highway safety program. Planning and design began in June 2026 and construction is expected to start in 2027.
    Source ↗

What has the Queensland Government changed for property investors?

Queensland is led by Premier David Crisafulli (LNP). These are the changes that matter most to investors.

  • Rent increase limit and bidding banRent can rise only once every 12 months, and since 6 June 2024 that limit applies to the property, not the tenancy; all forms of rent bidding are banned.
    Source ↗
  • Bond cap and minimum standardsBonds are capped at four weeks rent from 30 September 2024, and minimum housing standards have applied to all tenancies since 1 September 2024.
    Source ↗
  • Rental applications and privacyOwners and agents must use an approved application form, ask for no more than two documents per category, offer a fee-free way to apply and give 48 hours notice of most entries.
    Source ↗
  • No duty for first home buyers on new homesFirst home buyers who sign for a new home on or after 1 May 2025 may pay no transfer duty, with no value cap.
    Source ↗
  • Home concessions limited to residentsFor contracts signed on or after 1 August 2026, home and first home duty concessions are limited to citizens, permanent residents and specified foreign retirees; temporary residents generally pay full duty plus the 8% additional foreign acquirer duty.
    Source ↗
  • One million homes by 2044The Securing Our Housing Foundations Plan targets one million new homes by 2044, supported by the $2 billion Residential Activation Fund.
    Source ↗
What this means for you

Mackay is the service and supply base for Bowen Basin mining, with its port, hospital and new housing land all getting state money, and about 29% of homes are rented. We weigh that against new land supply and holding costs before recommending any Mackay suburb.

Population: ABS, Regional population 2024-25, released 31 March 2026, QGSO, Queensland Government population projections 2025 edition, LGA snapshot, ABS 2021 Census QuickStats, Mackay. Projections are government projections, not forecasts by Citadel Agency.

Our results

Recent purchases for our clients

Values from comparative market analyses (CMA). Suburb only, no client details. Past performance is not a reliable indicator of future performance.

How we buy

How we buy your Mackay investment property

  1. 1

    Strategy call

    Your goals, budget and borrowing.You get: A clear brief
  2. 2

    Investment brief

    Growth, yield and risk settings.You get: Your Game Plan
  3. 3

    Area research

    Suburbs scored on our data.You get: A shortlist
  4. 4

    Sourcing

    On, off and pre market.You get: The right property
  5. 5

    Due diligence and negotiation

    Comparables, checks and price.You get: A safe deal
  6. 6

    Settlement and beyond

    Tenant, manager and reviews.You get: A performing asset
I have purchased multiple properties over the years however was stuck for over 6months trying to get into the Melbourne and Tassie market. I reached out to the team and in a few weeks they secured me 2 great properties. I will use Citadel for all future purchases going forward. 10/10
James2 April 2026 · Google review
Read all 148 reviews ↗
Tools and guides

Plan your Mackay purchase

FAQ

Mackay buyers agent questions, answered

What does a buyers agent in Mackay do?

A buyers agent in Mackay acts only for the purchaser. We set your brief, research suburbs on growth, rental demand, supply and risk, find on market and off market property, check each one, and negotiate or bid for you through to settlement.

Do you buy investment properties in Mackay?

Yes, when Mackay suits a client's strategy and budget. We research suburbs across Australia and only recommend Mackay when the numbers work for you. Our recent purchases are listed by suburb on our results page.

Do I need to live in Mackay to buy there?

No. Most of our clients buy interstate. We research, arrange inspections through local partners, negotiate and manage the purchase to settlement, and keep you updated at every step.

What is the population of Mackay?

The Mackay Regional Council area had an estimated 129,253 residents at 30 June 2025, up 1,114 people or 0.9% over the year (ABS Regional population, March 2026). The Queensland Government 2025 edition projections put the council area at 150,721 by 2046.

What major projects are planned for Mackay?

The Mackay Base Hospital expansion masterplan was released in August 2026, with main works from 2027 and at least 128 new beds by 2030 (Queensland Government). The $350 million Mackay Port Access road is in planning with the Department of Transport and Main Roads.

Is the state funding new housing land in Mackay?

Yes. In October 2026 the Queensland Government committed $12.1 million to upgrade the Nebo Road Water Treatment Plant, which it expects to unlock more than 6,350 homes, plus $32.4 million for Sarina. It says it has now put more than $70 million from its Residential Activation Fund into Mackay, Sarina, Marian, Mirani, Beaconsfield and Rural View.

What share of homes in Mackay are rented?

At the 2021 Census, 28.6% of occupied homes in the Mackay council area were rented, or 12,269 dwellings (ABS). The Residential Tenancies Authority publishes bond data each quarter.

How much is stamp duty in Queensland?

It depends on the price, the type of property, whether you will live in it or rent it out, whether you are a first home buyer and whether you are a foreign buyer. Our free stamp duty calculator uses the published Queensland rates, and your conveyancer will confirm the final amount.

How do I get started?

Book a free 30 minute strategy call. We look at your budget, borrowing and goals, and tell you honestly whether Mackay fits your plan.

Areas we serve

Buyers agents Australia wide

We research suburbs across Australia to find the right location for each client's plan.