Expert Insights
Here’s what our previous customers have to say
EXCELLENT Based on 81 reviews Umar Tarar2025-08-18Trustindex verifies that the original source of the review is Google. From the moment we started working with Citadel Agency, their dedication to exceptional service stood out. As property managers, their responsiveness is second to none and was always quick to return calls, resolve issues, and provide clear, thoughtful guidance. In an industry where delays and miscommunication are common, their proactive and solution-focused approach has been a breath of fresh air. They consistently goes the extra mile to ensure the management of the property ran smoothly, taking the stress out of the process. Whether it's navigating maintenance concerns or coordinating with tenants, they handled it all with professionalism and genuine care. Their ability to balance strategic thinking with day-to-day management has been incredibly valuable to us as tenants Vireshwar Dravid2025-08-10Trustindex verifies that the original source of the review is Google. Working with Jadd was an outstanding experience from start to finish. As first-time homebuyers, we had a lot of questions, and he patiently and thoroughly answered every single one. His expert guidance was invaluable in helping us navigate the market and find the perfect property. He's also a skilled negotiator and secured a fantastic deal for us. We highly recommend him! Fil2025-08-04Trustindex verifies that the original source of the review is Google. A huge thank you to Jadd and Omar from Citadel Agency for their support throughout the entire purchase process. From the start, your guidance made all the difference — especially your detailed assessment of the property's condition, your honest advice, and the way you broke everything down so clearly. The market analysis you provided gave us real confidence in the decision, and you helped us navigate each step of the buying process without any confusion or pressure. It was never about pushing a deal, it was about making sure the right decision was made. We felt informed, supported, and in control the whole way through. Can’t thank you both enough. Yuwie Gurusinha2025-07-30Trustindex verifies that the original source of the review is Google. Jadd was great to work with and couldn't recommend him more! Tyla McDuff2025-07-30Trustindex verifies that the original source of the review is Google. Great experience working with Jadd! Donovan Roberts2025-07-30Trustindex verifies that the original source of the review is Google. Citadel Agency delivers sharp, strategic property advice grounded in real market insight. Their approach to research and feasibility is methodical, precise, and geared toward investor outcomes. No hype, just clear direction and informed analysis. For anyone seeking a buyers agency that treats property investment like a business decision, they’re the real deal. Olivia Turner2025-07-29Trustindex verifies that the original source of the review is Google. Working with Omar at Citadel Agency has been a total game-changer for my property investment journey. From our very first call, he brought clarity, strategy, and a deep understanding of what makes a solid investment property. Omar didn’t just help me buy real estate. He helped me make a smart move that aligned with my long-term goals. His buyer’s agency expertise is second to none. Every piece of advice was backed by data, market insight, and financial logic. I felt supported at every stage and never pressured. If you’re looking for a buyer’s agent who truly cares about your investment success and brings a sharp strategic lens to the table, Omar is the one you want in your corner. Maggie Mijatovic2025-07-29Trustindex verifies that the original source of the review is Google. Omar and Jadd are the kind of team you want behind you when you’re making big investment decisions. They took the time to understand my goals, ran detailed property research, and always came to the table with clear insights and options. It never felt rushed or transactional. Every step was handled with care, professionalism, and a long-term mindset. As a first-time investor, I appreciated how they balanced education with execution. They answered every question, flagged risks I hadn’t considered, and gave me confidence in my decisions. Working with them felt more like a partnership than a service. I’m now on my second purchase with Citadel and couldn’t imagine doing this without them. Paul Formica2025-07-25Trustindex verifies that the original source of the review is Google. Working with Citadel Agency has been an absolute pleasure. As a finance adviser, I truly appreciate their professionalism, deep market knowledge, and genuine care for their clients. Their approach to property research and investment strategy is both thorough and insightful, giving clients (and me) total confidence in every purchase. What really sets them apart is how friendly and approachable they are — smart advice, without the ego. I wouldn’t hesitate to recommend Citadel to anyone looking to secure a high-quality investment property. Vincent Silvestro2025-07-23Trustindex verifies that the original source of the review is Google. As a selling agent, working with Citadel Agency was refreshingly professional. Their team came to the table with a clear, data-backed feasibility assessment and a solid understanding of the local market. The process was efficient, direct, and respectful, no time-wasting, just well-prepared buyers with clear intent. Their straight-talking style and strategic advice stood out, and it was clear they were acting in their buyer’s best interest while maintaining transparency and collaboration with us throughout. Citadel Agency sets a high standard for how a buyers agency should operate in the investment space.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
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